TERMS OF SERVICE

This page outlines the operational information, rental terms, payment policies, and cancellation conditions of SARU STUDIO, operated by Three Monkey.

 

Company Information

Operating Company
Kinjo International Trading Co., Ltd.

Brands
THREE MONKEY RENTAL CAR
SARU STUDIO

Address
80-7 Baba, 1F, Narita-shi, Chiba 286-0021, Japan

Contact Numbers
+81 80-3562-8777
+81 80-6671-6777

Email
info@threemonkey.jp

 

Rental Services

SARU STUDIO offers a curated selection of premium vehicles for discerning travelers, families, and private groups. Our fleet includes models such as Toyota Alphard, Voxy, Prado, as well as luxury marques including Porsche, Bentley, and Rolls-Royce.

Vehicles are equipped with essential amenities, including:

  • Dash camera
  • Smartphone holder
  • USB charging ports
  • Air conditioning
  • Power sliding doors (where applicable)

Multilingual customer support, including Chinese, is available throughout your journey.

 

Rental Rates and Payment

Rental rates vary depending on the selected vehicle and rental period, with prices ranging from JPY ¥30,000 to ¥160,000 per day.

A reservation deposit of JPY ¥10,000 is required upon booking. The remaining balance is payable on the day of vehicle collection.

Accepted payment methods include:

  • Visa
  • Mastercard
  • American Express
  • Cash
  • On-site credit card payment

 

Additional Charges

Rental fees are calculated based on the selected vehicle and rental duration. Please refer to each vehicle page for details.

Additional charges may apply for:

  • Vehicle delivery and pick-up services
  • ETC card rental
  • Child safety seats
  • Winter tires and seasonal equipment
  • Other optional services

Please refer to the relevant service pages for pricing and availability.

 

Cancellation and Modification Policy

Cancellation Charges

Time Before PickupRefund
21 days or moreFull refund
15–20 days70% refund
8–14 days50% refund
4–7 days20% refund
Within 3 days or no-showNo refund

 

Reservation Changes

Requests for date changes should be made at least 7 days prior to the scheduled pickup date and are subject to vehicle availability.

 

Vehicle Collection and Customer Responsibilities

Vehicles will be delivered and returned at the agreed location and time. Customers are required to present a valid driver’s license and reservation details upon collection.

Customers are responsible for complying with all applicable traffic regulations. Any fines, violations, accidents, or related liabilities incurred during the rental period shall be borne by the customer.

We strongly recommend obtaining travel insurance that includes self-drive vehicle coverage.

 

Amendments

SARU STUDIO reserves the right to revise or update these Terms & Conditions at any time. Any changes will be published on this page and shall become effective immediately upon posting.

CONTRACT SAMPLE (ENGLISH)